Who We are

RJ Networks (formerly RJ Telecommunications) has been serving Michigan businesses since 1995. What began as a trusted provider of low-voltage cabling and telecommunications has grown into a comprehensive Managed Service Provider (MSP).

Today, we partner with nonprofits and enterprise organizations alike—including Easterseals MORC, Brightside Dental, Detroit Community Health, and Biggby Coffee—to deliver secure, scalable technology solutions. Our services span IT infrastructure, voice and collaboration systems, cybersecurity, fiber connectivity, data management, and customized web solutions—empowering modern businesses to work smarter, safer, and more efficiently.

Mission Statement

At RJ Networks, our mission is to be more than just an IT provider—we aim to be a trusted partner in our clients’ growth. By combining proactive support with innovative technology solutions, we help organizations reduce risk, improve efficiency, and stay ahead in an ever-changing digital landscape.

Our team is committed to building lasting relationships and delivering the reliable expertise businesses need to thrive.

Meet the Team

Mark Friday

President

Emily Ostroski

Vice President

Connor Donnellon

IT Director

Chace McLaughlin

Cybersecurity Administrator

Eric Steve

Systems Engineer

Elizabeth Crossman

Project Manager

Jon Isenberg

Sr Account Representative

Nick Hamma

Systems Developer

Mike Johnson

IT Technician

Nick McQueen

Client Solutions Specialist

Jake Slivatz

Network Administrator

Aliyah Friday

Administrative Assistant

Shia Friday

Social Media Trainee

Zeke Ostroski

Office Assistant

Expertise & Credentials

At RJ Networks, our Team brings extensive experience across the full spectrum of IT services—from enterprise networking and cloud infrastructure to cybersecurity, systems integration, and web development.

Our team holds certifications from Microsoft, Cisco, RedHat and Acronis, with additional expertise in multiple Linux distributions. This breadth of knowledge ensures our clients benefit from best-in-class support in cloud services, endpoint management, cybersecurity, virtualization, and network design.

Equally important, RJ Networks fosters a culture of service—training our technicians not only in technical skills, but also in the responsive, hands- on care our clients deserve. We understand the critical importance of uptime, data integrity, and cost-conscious solutions for businesses of all sizes and industries.

How Does Our Hardware Stack Up?

Firewall

We use Arista firewalls for centralized management and next-generation security, combining advanced threat prevention, content filtering, and real-time network insights. Arista blocks malware, phishing, and hacking attempts before they reach your network—all in a simple, powerful platform.

Switches

We use Cisco switches for their reliability, robust security, scalability, and strong industry support that simplifies integration and troubleshooting. They offer comprehensive management tools, programmability for modern networks, and a wide range of solutions suited to businesses of all sizes— delivering dependable performance for critical operations.

Wifi

We use Ubiquiti Wi-Fi access points for their strong balance of performance, enterprise- grade features, and high-speed connectivity enabled by technologies like MU-MIMO and beamforming. With support for WPA3 encryption, VLAN segmentation, and firewall configuration, Ubiquiti provides robust security and flexible scalability to expand your network with ease.

OTHER HARDWARE VENDORS WE SUPPORT

How Does Our Software Stack Up?

We have chosen Acronis for its integrated cyber protection, combining backup, disaster recovery, and cybersecurity in a single platform to simplify management and reduce costs for businesses of all sizes.

Acronis replaces a patchwork of separate tools with a single, unified platform that integrates data backup, cybersecurity, disaster recovery, and endpoint protection management.

Cyber Security

EDR - now with Linux support
Behavioral anti-malware / AV
Industry-leading ransomware protection
URL filtering
Scanning and remediation of backups for virus and malware.

Data Protection

Backup: image-based, file-based or bare-metal recovery to dissimilar hardware
Disaster recovery
Unlimited storage for Google Workspace and Microsoft 365 backups
Immutable storage
Agentless and agent-based backup of VMs.
Agentless backup for Azure VMs and Nutanix
One-Click Recovery.™
Notarization and checksum integrity validation of backups
In-archive deduplication
Email archiving

Endpoint Management

Secure remote desktop access and assistance
Hardware and software inventory
Vulnerability scanning
Patch management with fail-safe patching: backup of endpoints before installing patches
Microsoft Defender and Security Essentials management
Remote device wipe

Automation

Endpoint auto-discovery
Automated remote agent installation
AI-powered cyber scripts to automate routine tasks
Machine learning-based monitoring and alerts for hardware, software, and network resources

PLATFORMS WE SUPPORT

Our team specializes in the deployment, maintenance, and full support of all Microsoft Windows environments, ensuring optimal performance and continuity for your business operations.

Our team is fully equipped to manage all aspects of Microsoft 365, including Word, Excel, PowerPoint, Outlook, and Teams. We also handle complete SharePoint and OneDrive setup and ensure all services are properly backed up for data security and peace of mind.

In addition to Microsoft platforms, our team is highly proficient in deploying, maintaining, and supporting Linux-based systems and business applications.